FAQ - Frequently Asked Questions
Cape Best, reclaimed wood frames and South African wines: we answer your questions.
Frequently Asked Questions (FAQ)
Where we are
We receive by appointment in our showroom in Milan , in Viale Aretusa 37. Here you can buy frames in old recovered woods, South African wines and original design gifts.
We are also available for any information or advice by phone and WhatsApp at +393926596260 and at the email address comunicazione@capebest.it.
I need an invoice for my order
To request an invoice for an order, during checkout enter all the data (including SDI or PEC code) in the " Company " field and fill in the fields relating to the " Billing Address ". Alternatively, you can send us the data via email after completing the order, inserting the order number in the email.
Frequently Asked Questions (FAQ)
What woods are used to make the frames?
Our frames are made from recycled wood, once part of boats, doors or windows.
We give these materials, full of unique stories, a new life cycle by creating original design frames , perfect for any environment.
Are antique wood frames sanitized?
All our antique wood frames are sanitized at the source (South Africa) through a process of fumigation ; the relevant certificate (Fumigation Certificate) is mandatory for import customs formalities.
You can recognize an original Cape Best frame thanks to the label we apply on the back of each one.
Frame sizes
On the page of each frame available on our e-commerce, the dimensions and the "light" are indicated.
Click here for a visualization of exactly what they mean.
How to choose the right frame
Whether you are looking for the perfect gift or want to decorate a wall with a unique style, we know how important it is to choose the right frames. To help you decide, we have developed an innovative tool that allows you to preview how a frame from our e-commerce will look on your wall. You can find this useful tool on all the pages dedicated to frames and frame compositions on our site.
How to customize a frame?
Our wooden frames are complete: with your order you will receive the frame with the image, work, print or comic you see in the product image.
However, it is very easy to customize your frame by replacing the image or the work. At this link you will find a short video that shows how to proceed.
For any doubts, we are at your disposal.
I have a shop and I would like to sell your frames
We want to be ever closer to those who love our unique frames. For this reason, we invest in the development of a distribution network that reflects our identity and our values. We collaborate with shops, designers and photography studios throughout Italy, offering them local exclusivity .
If you want to offer your customers a unique product with a strong aesthetic impact, write to us at comunicazione@capebest.it or fill out the form below: we will contact you within 24 hours.
I'm not from Milan, where can I buy your frames?
We work with shops, designers and photography studios in different Italian cities. Contact us by filling out the form below to find the Cape Best frames sales point closest to you.
Frequently Asked Questions (FAQ)
What makes your South African wine offering unique?
Cape Best is a family-run business with a mission: to explore, discover and share the authentic soul of South Africa in Italy through its best wine offering .
We know South African wines and can guide you in choosing the perfect wine for a dinner party or a gift, or the South African wine you need to complete your cellar!
Do you ship wines in safe packaging?
We ship our selection of South African wines worldwide, protecting the bottles with special Nakpack certified packaging.
I have a bar/restaurant and I would like to propose your wines
Do you run a HORECA business and would like to include our South African wines in your proposal ? Or do you want to know the conditions reserved for those who want to propose our wines at their event or wedding?
Great idea! Even in a country with a rich winemaking tradition like Italy, South African wines are increasingly known and appreciated.
Write to us at comunicazione@capebest.it or fill out the form below, we will contact you within 24 hours.
